Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice

  • PLEASE NOTE: YOUR CREDIT CARD WILL BE CHARGED AT THE TIME OF YOUR ORDER. STARGAZER PERENNIALS GROWS A LIMITED AND PERISHABLE PRODUCT AND WE MUST CHARGE YOUR CARD TO RESERVE YOUR PLANTS FOR FUTURE SHIPMENT. FOR YOUR SECURITY, YOUR CREDIT CARD IS PROCESSED AUTOMATICALLY AND OUR STAFF NEVER SEES YOUR CREDIT CARD NUMBERS, SO WE CANNOT CHARGE YOU AT A LATER DATE.

    STARGAZER PERENNIALS RESERVE THE RIGHT TO REFUSE SERVICE AT OUR SOLE DISCRETION.


    ORDER CANCELLATIONS:

    STANDARD ORDERS: IF YOU CANCEL YOUR ORDER WITHIN 24 HOURS OF BEING PLACED YOU WILL RECEIVE EITHER A CREDIT FOR THE FULL AMOUNT OF YOUR ORDER TO BE USED AT A LATER TIME, OR A FULL REFUND LESS 15% WHICH COVERS CREDIT CARD PROCESSING FEES AND BANK TRANSACTION FEES FOR WHICH WE ARE LIABLE WHETHER YOUR ORDER IS SHIPPED OR NOT. ORDERS CANCELED AFTER 24 HOURS WILL RECEIVE A CREDIT FOR THE FULL AMOUNT TO BE USED AT A LATER TIME. CREDITS HAVE NO EXPIRATION DATE FOR USE AND CANNOT BE REDEEMED FOR CASH. ALL CANCELLATION NOTICES MUST BE SUBMITTED VIA EMAIL TO BE VALID. THANK YOU FOR YOUR UNDERSTANDING AND PATRONAGE.

    SPECIAL ORDER ITEMS, CUSTOM GROW ORDERS, WHOLESALE ORDERS OR BULK PRICING ORDERS: NON-PERSIHABLE ITEMS SUCH AS POND EQUIPMENT, GARDEN GLOVES:

    • A DEPOSIT EQUAL TO 25% OF THE TOTAL ORDER IS REQUIRED TO SECURE YOUR ORDER.
    • YOU MAY CANCEL WITHIN 24 HOURS AND WILL RECIVE A FULL REFUND OF FUNDS PAID, LESS 15% WHICH COVERS CREDIT CARD PROCESSING FEES AND BANK TRANSACTION FEES FOR WHICH WE ARE LIABLE WHETHER YOUR ORDER IS SHIPPED OR NOT.
    • ORDERS CANCELED AFTER 24 HOURS WILL RECIVE A FULL REFUND LESS 25% OF THE DEPOSIT PAID.
    • YOU HAVE THE OPTION OF ACCEPTING A CREDIT TO BE USED ON FUTURE ORDERS
    • YOU HAVE THE OPTION OF RECEIVING MERCHANDISE EQUAL TO YOUR DEPOSIT, INCLUDING SHIPPING AND HANDLING FEES. STARGAZER PERENNIALS HAS THE RIGHT TO PRICE MERCHANDISE IN THIS INSTANCE AT THE NORMAL RETAIL PRICE IF QUANTITY OF MERCHANDISE HAS CHANGED FROM THE ORIGINAL ORDER.

    PERSIHABLE ITEMS SUCH AS PLANTS, VEGETABLE STARTS, POTATOES, ONIONS, GARLIC, BULBS, DAHLIAS AND CHRISTMAS WREATHS:

    • A DEPOSIT EQUAL TO 25% OF THE TOTAL ORDER IS REQUIRED TO SECURE YOUR ORDER.
    • YOU MAY CANCEL WITHIN 24 HOURS AND WILL RECIVE A FULL REFUND OF FUNDS PAID, LESS 15% WHICH COVERS CREDIT CARD PROCESSING FEES AND BANK TRANSACTION FEES FOR WHICH WE ARE LIABLE WHETHER YOUR ORDER IS SHIPPED OR NOT.
    • DEPOSITS PAID ON ORDERS CANCELED AFTER 24 HOURS ARE NON-REFUNDABLE UNLESS WE ARE ABLE TO SELL THE MERCHANDISE THAT WE GREW OR RESERVED FOR YOU.
    • YOU HAVE THE OPTION OF ACCEPTING A CREDIT TO BE USED ON FUTURE ORDERS
    • YOU HAVE THE OPTION OF RECEIVING MERCHANDISE EQUAL TO YOUR DEPOSIT, INCLUDING SHIPPING AND HANDLING FEES. STARGAZER PERENNIALS HAS THE RIGHT TO PRICE MERCHANDISE IN THIS INSTANCE AT THE NORMAL RETAIL PRICE IF QUANTITY OF MERCHANDISE HAS CHANGED FROM THE ORIGINAL ORDER.


    PLANT GUARANTEE: OUR PLANTS ARE GUARANTEED TO BE TRUE TO GENUS, SPECIES AND VARIETY AS DESCRIBED AND TO ARRIVE TO YOU IN HEALTHY CONDITION FOR PLANTING. WE CANNOT BE RESPONSIBLE FOR ONSITE CULTURAL CONDITONS, HOMEOWNER CARE, AND OTHER LOCAL CONDITIONS AFFECTING PLANT HEALTH OR SURVIVAL ONCE THEY ARE PLANTED IN YOUR GARDEN

    HOW TO REPORT DAMAGE FROM SHIPPING OR DAMAGED PLANTS:

    • We take great care to pack each plant individually and pack them securely in the shipping box. To process your claim and to quickly take care of your warranty issue we require your claim in writing not by voice mail.
    • If you discover plants that are damaged during shipping you must notify Stargazer Perennials by emailing to info@stargazerperennials.com within 48 hours of receiving the shipment.
    • Due to the requirements by FedEx for us to submit a claim, we cannot accept voice mail claims.
    • Photographs of damaged plant material are required when making a claim. You may email your photos to us along with a description of your concerns. It is our desire that you be pleased with your plants and with your experience with Stargazer Perennials.
    • Copy all correspondence to us at: info@stargazerperennials.com so that we may assist you as needed.
    • Warranty claims that are not received in writing by email within 48 hours and photos within 72 hours will not be honored.
    • If your order was not received in good condition and your have complied with our reporting policy, we will either reship your order or provide you with a credit to be used on our website or at our nursery. We do not refund cash for damaged or missing orders.


  • Copyright

  • All content appearing on this Web site is the property of STARGAZER PERENNIALS Copyright © 2005-2011. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005-2011. STARGAZER PERENNIALS All rights reserved. Text, images and information on this site is considered property of Stargazer Perennials and may not be used without our express consent in writing.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by STARGAZER PERENNIALS. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of STARGAZER PERENNIALS or any third party, except as expressly granted herein.



  • Privacy Policy

  • You may rest assured that the use of personal information you may submit to us through this website is governed by our strict Privacy Policy. Your information is NEVER, EVER shared in any way, shape or form.



  • Store Hours

  • We may be contacted anytime through the Contact Us Form on the home page.



  • Miscellaneous

  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. STARGAZER PERENNIALS and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of Oregon shall apply and both parties consent to the jurisdiction of the state courts of Oregon, or in the event of diversity of citizenship, the United States District Court. Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Stargazer Perennials with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Stargazer Perennials with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Stargazer Perennials. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect. Terms and Conidtions on this site apply to all activities of Stargazer Perennials regardless of transactions conducted through Stagrazer Perennials website or through its office in Summerville oregon.